Plain-language summary: We collect only the information we reasonably need to sell and support products and services offered through buy.ebusinesstoolsonline.com. We do not sell personal information. Payment cards are processed by Stripe and are not stored on this site’s servers. California residents have additional rights under CCPA and CPRA, and any user may request deletion of eligible personal information where allowed by law.
1. Information We Collect
1.1 Information you provide directly
When you place an order, create an account, request support, or otherwise interact with this website, we may collect:
- Name
- Email address
- Phone number, if provided
- Billing address
- Business name, if provided
- Order details and purchase history
- Support ticket content, messages, and related correspondence
- Domain registration contact information where required for domain-related products or services
1.2 Information collected automatically
When you visit or use the site, certain information is collected automatically, such as:
- IP address and approximate location derived from it
- Browser type, device type, and operating system
- Pages viewed, date and time of access, and time spent on the site
- Referring website, campaign source, or link
- Cookie and similar technology data used for functionality, security, and analytics
1.3 Information from third parties
We may receive information from payment processors, fraud-prevention services, domain registries, registrars, verification providers, and other vendors that help deliver the services.
2. How We Use Information
We use personal information for purposes including:
- Processing orders and delivering products or services
- Creating, maintaining, and securing accounts
- Sending receipts, order confirmations, renewal notices, and other transactional communications
- Providing customer support and responding to requests
- Registering, managing, transferring, or renewing domain-related products where applicable
- Maintaining and improving the website, offerings, and user experience
- Detecting, investigating, and preventing fraud, abuse, or security incidents
- Complying with legal, regulatory, tax, and contractual obligations
- Sending marketing communications where permitted by law and, where required, based on consent or an existing customer relationship
We do not sell personal information or rent or trade it to third parties for their own marketing purposes.
4. Payment Processing
Payments on this site are processed by third-party payment processors such as Stripe. Payment card information is sent directly to the processor using industry-standard encryption and is not stored on this site’s servers.
Your card statement may show charges from eBusiness Tools Online, eBTO, or ProSynServ, depending on how the transaction is configured.
For details on how Stripe handles your data, please review the Stripe Privacy Policy at https://stripe.com/privacy.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, tax, accounting, security, fraud-prevention, and dispute-resolution requirements.
- Account and order records may be retained while the account is active and for up to 7 years afterward for legal and business purposes
- Transaction and billing records may be retained for up to 7 years
- Support tickets and correspondence may be retained for up to 3 years
- Server and security logs may be retained for approximately 90 days, or longer if needed for investigations or legal compliance
If you request deletion of your information, we will delete it when legally and operationally permissible. If immediate deletion is not possible, we will limit processing until deletion can occur.
7. Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information, including encryption in transit, controlled access, and ongoing maintenance of systems.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Marketing Communications
We may send marketing or promotional emails where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us using the details below.
Even if you opt out of marketing messages, we may still send important transactional or service-related communications about orders, billing, support, and account administration.
9. Your Privacy Rights
Subject to applicable law and after we verify your identity, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information, subject to legal exceptions
- Request a portable copy of certain information in a machine-readable format
- Request restriction of processing in certain circumstances
- Opt out of receiving marketing communications
To exercise these rights, please contact us at privacy@ebusinesstoolsonline.com or submit a support request through the site. We will respond within the timeframe required by applicable law.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
10.1 Right to know
You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the categories of third parties to whom it is disclosed.
10.2 Right to delete
You may request deletion of personal information we have collected from you, subject to exceptions such as legal compliance, security, fraud prevention, and ongoing transactions.
10.3 Right to correct
You may request correction of inaccurate personal information that we maintain about you.
10.4 Right to opt out of sale or sharing
We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms are defined under California law. Because we do not engage in those practices, a separate “Do Not Sell or Share My Personal Information” control is not currently required for these activities.
10.5 Right to non-discrimination
We will not discriminate against you for exercising your CCPA or CPRA rights.
10.6 Submitting California privacy requests
California residents may submit requests by emailing privacy@ebusinesstoolsonline.com or submitting a support request through the site. We will acknowledge requests within the timeframe required by law and respond or notify you of any permitted extension.
11. Children's Privacy
This site and related services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can investigate and delete the information where appropriate.
12. Non-U.S. Users
The site is operated from the United States and is primarily intended for users located in the United States. If you access the site from another jurisdiction, your information may be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your jurisdiction.
If services are specifically extended to users in regions with additional privacy requirements, supplemental disclosures or separate terms may apply.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in business practices, the site, services, legal requirements, or operational needs. When we make changes, we will update the effective date at the top of this page.
For material changes, we may also provide additional notice through the site, by email, or through account communications where appropriate. Your continued use of the site or services after the effective date of an updated policy constitutes acceptance of the revised policy.
14. Contact Information
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:
- Email: privacy@ebusinesstoolsonline.com
- Support: Submit a Support Ticket
- Company: ProSynServ, Inc.
- Address: 1621 Central Ave #63374, Cheyenne, WY 82001